ChatSocket / Safety

Moderation by design

A chat room is only as good as its moderation

ChatSocket is built so a single moderator can keep a busy room readable, and so every action they take is recorded and reviewable afterwards.

Controls that come with every room

Rank permissions

Each rank has its own toggle set. Only the ranks you allow can mute, kick, ban, delete or pin.

Moderation log

Actor, target, action and time, written for every moderation event and readable in the panel.

Message deletion

A message can be removed by a moderator with the permission, or by the person who wrote it.

Link filtering

Suspicious URLs are held for review instead of being published to the whole room.

Repeat troublemakers

Actions that stop an account coming straight back after a ban, applied quietly and logged like everything else.

Bans that hold

A ban stays in force when the nickname changes, so a fresh account does not simply replace the old one.

Guests are bounded

Guest accounts exist so people can try the room without registering, and they are deliberately short lived. You set how long a guest lasts.

Sessions you can end

If an account is ever at risk, an administrator can end its session from the control panel and the next thing it tries is refused. It stops showing as online within seconds.

What we store

We do not sell message history, and there is no third party advertising tracker on the room itself.

What you should do as an owner

  1. Pick two or three moderators before you get busy, not after.
  2. Leave Delete any message off for ranks that do not need it.
  3. Read the moderation log weekly; it is the fastest way to spot a moderator abusing the role.
  4. Decide whether guests belong in your room. For most communities the answer is no.
Reporting a problem on this site? Mail support@cybercafestore.com with the room URL, the nickname and roughly when it happened.

Run a better moderated room

Create a room, set your ranks, invite your moderators.

Get started Read the setup guide
← Back to the home page